In-sale service

(1)For new customers developed, the marketing department will call the customer or visit the user site within one week after the delivery of the goods to understand the acceptance of the goods and ensure that the customers are satisfied with the product.

(2)If we need to guide the installation, ensure that the goods arrive and the people arrive, and promptly assist the customer to install the product and understand the use of the product.

After-sale service

(1)When a customer encounters a quality problem with the product, he will reply within 10 minutes after receiving the customer’s request.

(2)If the product has quality problems, the factory will return, replace and repair.

(3)Implementing the “Person in Charge of Product Quality System”. After the contract is signed, the whole process will be service from product manufacturing, warehousing, delivery to installation and trial operation.